Why can I only pay in USD?
While the option to switch currencies is available on our store your final charge will be in U.S. Dollars. Our store is powered by Shopify and can only operate using a single currency, while we are based out of Canada the majority of our business (purchasing & selling) takes place in the United States. If you prefer to pay in Canadian dollars please call the office and we will accommodate your request based on real-time exchange rates.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply if your order is under the required amount for free shipping and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders processed within North America will take 5-10 business days to arrive. Overseas deliveries can take anywhere from 15-30 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use Canada Post for all shipments, please contact the office if you'd like to process your order using a different carrier.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.